Unearthing Pivotal User Insights for Web Design with a Lasting Impact on User Experience.
Client profile
Sport Klamser Ulm, with over 20 dedicated employees, serves as a reliable partner and outfitter for diverse local sports clubs.
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Consulting
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Shop Integration
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Cash register system
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Process digitalization
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DSGVO
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SEO
The Challenge
In 2017, Sport Klamser ventured into digitalization, aiming to extend its professional service and quality online.
The introduction of "The Ski Butler" allowed customers in the greater Ulm area to reserve and customize skis, picking them up conveniently in the shop's car park for their holiday.
The Solution
Digital Shop Synergy
repalogic integrates digital management and warehousing for TYRIOS Trade, enhancing efficiency and productivity in online shop processes.
Seamless Inventory Control
Seamless connectivity, preventing offering sold-out items. Unified trading with comprehensive customer services.
Streamlined Booking Process
Online booking system for "The Ski Butler" service simplifies reservation and personalization.
Ultimate Sports Gear Showcase
The well-organized product catalog offers top-notch sports gear, an engaging shopping experience.
Ski Test App
Allows users to rent, test, and confidently make ski purchases based on personalized experiences.
Experience Ski Service 2.0
Reserve and collect personally adjusted skis conveniently from the store's parking lot, now digitized for online booking.
App-Powered Ski Experience
Introduced a ski test app for seamless rental, testing, and purchase, providing concrete reviews for Sport Klamser's informed ordering.
The Results
Our strategies resulted in:
- Ensured 100% secure transactions, building trust among customers.
- Achieved measurable growth in sales and customer reach.
- Enhanced brand reputation.
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